1. Introduction

JPW Marine Pty Ltd ("JPW Marine", "we", "us", or "our") is committed to protecting the privacy of individuals whose personal information we collect and handle in the course of operating our trade-only website located at www.jpwmarine.com.au (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy applies to Website use only. It should be read together with our Website Terms of Service and Terms & Conditions of Trade.

2. Trade Customers Only

JPW Marine is a wholesale supplier that supplies goods exclusively to approved trade customers. The Website is not directed to consumers or members of the general public.

3. Personal Information We Collect

The types of personal information we may collect through the Website include:

• Name, job title, and business contact details of Authorised Users;
• Business details, including ABN, trading name, and delivery addresses;
• Account login credentials and user access information;
• Order history, enquiries, and account activity;
• Communications with us, including emails and website messages; and
• Technical information such as IP address, browser type, and usage data.

We do not collect sensitive information unless required by law.

4. How We Collect Personal Information

We collect personal information when you:

• Apply for or manage a trade account;
• Access or use the Website;
• Place or manage orders through the Website;
• Contact us for support or enquiries; or
• Interact with the Website through cookies or similar technologies.

5. Purpose of Collection

We collect and use personal information solely for legitimate business purposes, including to:

• Operate, administer, and secure the Website;
• Verify authorised access to trade accounts;
• Process and manage orders and enquiries;
• Provide customer service and account support;
• Communicate about orders, account matters, or Website updates; and
• Comply with legal and regulatory obligations.

6. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, including:

• Freight and logistics providers;
• IT service providers and website hosting partners;
• Payment processors and banking partners; and
• Professional advisers where required by law.

We do not sell personal information and do not disclose personal information for marketing purposes.

7. Overseas Disclosure

Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in accordance with Australian privacy standards.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no data transmission over the internet can be guaranteed as completely secure.

9. Cookies and Website Analytics

The Website may use cookies and similar technologies to support functionality, security, and performance monitoring. Cookies do not identify individuals personally.

You may disable cookies through your browser settings, however some Website features may not function correctly.

10. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Privacy Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting our Privacy Officer using the details below. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by publishing the revised version on the Website. The updated policy will apply from the date of publication.

13. Contact Details

For privacy enquiries, access requests, or complaints, please contact our Privacy Officer: